About Us

Be part of a fast-growing, highly successful global finance business that does things differently. Our finance product portfolio is a mix of established and new products that help hospitality businesses get started and grow. We are genuinely committed to helping our customers achieve their dreams, and we’ve already invested more than $2bn in the hospitality industry globally. 

We are excited about our future and we are really excited about yours!

About this opportunity

Lead and develop a team of sales and solutions consultants to unlock the full potential of our existing customers. You’ll drive growth by engaging proactively with customers, ensuring opportunities are taken for upgrades, new business and building a robust pipeline. With a focus on delivering results, you’ll manage end-of contract options for customers and ensure we exceed sales and retention targets. Your key responsibilities are to amplify customer lifetime value, strengthen loyalty and propel SilverChef’s strategic growth and success.

In this role you will…

• Achieve sales targets with a focus on both quality and productivity.
• Lead customer engagement, offering solutions throughout their lifecycle, from loyalty offers to ownership paths.
• Act as a coach, solving complex problems and driving new sales opportunities.
• Collaborate with other departments to optimise the customer lifecycle and increase value.
• Identify and resolve issues that affect sales process efficiency and outcomes.

What you’ll need to succeed

• 8+ years in sales and relationship management.
• 3+ years in leadership within outbound calling.
• Inspirational leader with passion, energy and optimism.
• Data-driven decision-maker, leveraging insights effectively.
• Strong commercial acumen and strategic thinking.
• CRM experience (Salesforce or similar) with knowledge of customer databases.
• Excellent communication skills, both written and verbal.
• Collaborative with strong interpersonal skills.
• Hospitality industry and equipment sales experience advantageous.
• Proficient in Microsoft Office (Excel, Outlook).

The perks

• We offer a competitive salary and a range of flexible working options to support a positive work/life balance for all our people.
• SilverChef ranked #1 Top Inspiring Workplace in Australasia 2024 and among the top ten in the AFR’s Best Places to Work 2024.
• We invest in your personal and professional development.
• We are a high-growth company focused on career development for our people.
• We are a purpose and values-led business, where the right attitude and behaviours are valued alongside performance, creating a vibrant, positive and supportive workplace.
• SilverChef is a Certified B Corp – part of a movement of businesses that balance profit with purpose.

SilverChef provides a welcoming environment where our people can bring their authentic selves to work each day. We value diversity of culture, ethnicity, race, gender identity, nationality, age, colour, religion, disability, sexual orientation and beliefs – because diverse perspectives make for better decision-making, enhanced problem-solving and brilliantly creative teams.

Don’t miss out on this fantastic opportunity, apply now!